Service
Respect
Quality
Value
WHY ONDECK
Family-owned and operated
Structural and design experience
Project management standards
Project delivery expertise
In-house quality control management
In-house carpentry and labor
Customer / Client communication portals
Efficient response and results
High-quality multiple-grade materials
Over 100 years of combined construction experience
Best in class customer service with a focus on customer satisfaction
Federal, State, and Local Code compliance.
ONDECK TEAM
Meet the faces that create magic
THE EVOLUTION OF OUR TEAM OVER THE LAST YEARS
THE ONDECK CORE VALUES
SERVICE
Understanding our client's needs and delivering the finest service focused on communication, project scope, proper planning, and development process. Projects just flow better when we focus on premium service and it allows us to have a level of transparency with our clients that builds trust and assurance in our expertise, building mutually beneficial relationships based on openness and reliability.
RESPECT
Punctuality, accountability, fairness, openness are all part of things we do to respect our clients.
QUALITY
Analyzing information and clients' needs to provide quality control and assurance while focusing on continuous improvement. Together with value-based analysis, quality is more than measurement for us, it is a method for delivering long-lasting products, maintaining warranties, and researching the best available products for use in your project. At OnDeck we believe that quality does not cost money it saves money.
VALUE
Delivering the best value based on the client's demands - this is what project delivery is all about. At OnDeck we're not concerned with selling you something that you don't want we want to deliver your vision but we want to deliver at the absolute best value. That doesn't mean using high-grade products or low-grade products, it doesn't mean using plastic versus stainless steel or composite versus wood. It really doesn't matter. All that matters is what the customer wants, what their vision is. They are the ones that have to live with it and we want to bring that to you for the absolute best value. We do this using lean methodologies that eliminate waste and create flow.
ABOUT ONDECK A DIVISION OF NVC
Family-owned for over 32 years working with homeowners and businesses to deliver construction and renovation needs. Today the next generation of our family delivered the OnDeck brand to showcase many of the legacy products we have used over the years and the new innovative products that customers demand.
When choosing OnDeck you benefit from a long-standing reputation in the industry. We stand for Service, Respect, Quality, and Value principles.
Unlike franchise companies, we are a small family-owned business that builds for our community and for our families. Because we build so many decks in the area, we have Platinum status with our material suppliers. We build better and faster. We represent ourselves as a company that can handle "complex projects" as opposed to any other company in the area.
We develop and deliver a comprehensive design that is congruent with budgets, schedules, and programmatic goals for outdoor and indoor space. We install a high-quality deck, porch, and outdoor solutions using high-quality products, expert craftsmanship, and exceptional service.
Our mission has always been to deliver the most high-quality product for the best value. With over 100 years of combined experience in construction and renovation, we bring to our customers a wide range of design possibilities and products.
Call us today for a FREE consultation!